TERMS & GENERAL CONDITIONS

The present general conditions govern contracts of lodging finalized between LIVINPARIS and its clients (hereafter referred to as ‘Clients’ or ‘Residents’).

 

Article 1 – APPLICABLE REGULATIONS

These general terms and conditions form an integral part of the accommodation contract, which is subject to the French Tourism Code without any possibility of remaining in the premises or of domiciliation. Under no circumstances may the client take advantage of the legal provisions relating to residential leases under common law, and the client acknowledges and undertakes to never declare the premises covered by the accommodation contract as his/her main residence, unless he/she is held liable and the present contract is automatically terminated.

 

Article 2 – RESERVATION CONDITIONS

The reservation of an apartment is only valid after acceptation of the reservation by LIVINPARIS. Reservations must be confirmed by a deposit, failing which LIVINPARIS may, at its discretion, not accept the reservation. This deposit must be made by means of a valid bank or credit card issued by a well-known established institution known to be solvent and after communication of its parameters, in particular card number and expiry date, or by instant SEPA transfer.

 

Article 3 – TARIFFS AND METHODS OF PAYMENT

Prices are indicated in euros and include all taxes and charges except the French ‘taxe de séjour’ (daily tourist tax) and only concern the provision of an apartment.  Any optional services are not included in this price. The ‘taxe de séjour’/adult/day (French tourist daily tax/adult/day) is not included. LIVINPARIS reserves the right to pass on any changes in VAT rates or tourist taxes at the legally applicable rates.

The LIVINPARIS company only accepts the following credit cards: Visa, Mastercard and American Express. Cash payment is only possible for transactions for a total amount of less than € 1,000 (only for persons who are French residents for tax purposes and € 15,000for foreign tax residents).

The full price of the stay must be paid before access to the apartment, as is also the case for any optional services for which additional charges apply.  The same applies if the stay is extended.  The reservation is only definitive once these amounts have been paid in full. Early departure does not give rise to any reimbursement.  Any delay in payment will lead to a surcharge of 1.5% per month of delay from the date on which payment of the invoice is due.

 

Article 4 - SECURITY DEPOSIT

At the time of check-in and the handing over of the keys, the client will provide LIVINPARIS with a security deposit against any damage that may occur during the stay in the apartment. The amount of the security deposit is set at 10% of the amount of the reservation, with a minimum of 500 €. This deposit must be paid by authorized bank card and will be returned within three working days of the check-out date if no damage has been found in the apartment. In the event of any damage in the apartment on departure, or non-compliance with the internal regulations, the deposit will be returned within one month, after deduction of the costs incurred. If the security deposit is less than the cost of repair of damage, the Client commits to pay the balance of the damage within 48 hours of notification by LIVINPARIS, after which the amount due will be increased by interest at a rate of 1.5% per month of delay.

 

Article 5 – ARRIVAL AND DEPARTURE CONDITIONS

LIVINPARIS welcomes the client upon arrival to ensure that the accommodation contract has been duly completed, the stay and security deposit have been paid, the keys, code and/or badge have been handed over, and the premises have been inspected (entry inventory). The Client agrees to contact LIVINPARIS within 30 minutes before arrival at the following number: +33 (0)7 87 78 29 13. Check-in time is between 3 p.m. and 10 p.m. Check-out time is before 11 a.m. Late arrivals between 8 p.m. and 10 p.m. are an optional service and are charged at € 30 tax included. There is no check-in after 10 p.m. Late arrivals between 8 pm and 10 pm will be charged €30. There is no check-in after 10 pm. LIVINPARIS will also come to the apartment at check-out to collect the keys and assess the state of the premises.  If the Client leaves the premises without returning the keys , they will be considered as lost; if the Cient leaves the premises without completing the inventory of fixtures, the premises will be assumed to be in the same condition as LIVINPARIS found them after the Client's departure. If the Client has not returned the keys by the end of the check-out time, he/she expressly authorizes LIVINPARIS to repossess the premises, abandoning any personal belongings left behind, without prejudice to any penalties and damages resulting from damage and the cost of disposing of the abandoned belongings.

The Client acknowledges that he/she will automatically owe LIVINPARIS a fee of € 300 for any key lost or not returned at the end of the contractual period at the time of check-out and € 100 for any badge lost or not returned at the time of check-out.

 

Article 6 – CANCELLATION AND NO-SHOW

All cancellations must be notified to LIVINPARIS in writing and will only be effective upon receipt. In the event of cancellation by the Client, the Client will be liable to pay compensation equal to the total amount of the deposit paid. Any cancellation not made within the period indicated in the booking and/or any no-show (failure to check-in) automatically gives rise to the payment by the Client of compensation equivalent to the total amount of the stay due, excluding tax, to which is added a contractual penalty of 10%. Early departure of the Client for any reason whatsoever does not entitle any refund from LIVINPARIS.

 

Article 7 – LIVINPARIS SERVICES

The rates include check-in and check-out fees, cleaning and laundry services on departure of the Client as well as the supply of household linen (sheets and towels), toiletries, the equipment provided and a reception service during opening hours. LIVINPARIS also offers the following services at a fee: daily cleaning service; daily linen laundry service, plus personalized services on request  These additional services are to be booked by telephone, email or at check-in, and are subject to availability. The cost varies according to the size of the apartment.

 

Article 8 – OBLIGATION OF THE RESIDENT

The apartment will be made available to the Client in a good state. The Client undertakes to use the rented premises and their facilities with due care. The Client undertakes to report any anomaly, missing or damaged objects, if any, within 4 hours of arrival. The Client grants LIVINPARIS the right to enter the premises to carry out any maintenance, repair, inspection, security or emergency work. Prior to entering the premises, LIVINPARIS will contact the Client using the telephone numbers and/or email addresses provided during check-in.

The Client undertakes: 

- to never exceed the capacity of the apartment stipulated in the contract (unless otherwise specified corresponding to 2 persons per bedroom + 2 persons for the living room); 

- not to cause any disturbance to neighbours and, in particular, not to organise any dance party or musical evening or any party with a number of guests exceeding the capacity of the apartment; 

- not to carry out any commercial, craft or professional activity in the apartment and not to store any furniture on the premises; 

- not to smoke in the rented premises or light any candles, fire or flame of any sort;

- not to cause noise disturbance day or night, it being specified that in the event of disturbance, the resident agrees in advance to LIVINPARIS entering the premises and putting an end to the disturbance, including evacuating the entire premises if necessary;

- not to throw into washbasins, bathtubs, sinks, toilets, etc. objects that could block the pipes, failing which he/she will be liable for the costs of repairing these appliances. 

- to immediately inform LIVINPARIS of any damage to the rented premises, even if there is no visible/apparent damage. 

 

Article 9 - RESPONSIBILITY

LIVINPARIS cannot be held responsible for any theft or damage to personal belongings in apartments. LIVINPARIS shall not be liable if the resident exceeds the accommodation capacity of the apartment, and the resident shall bear all consequences of this failure. If LIVINPARIS cancels a reservation for any reason whatsoever, LIVINPARIS commits to do its utmost to provide the Client with equivalent accommodation in its park for the same dates. In the event that alternative accommodation is not available, LIVINPARIS will refund the Client on a pro rata basis.

 

Article 10 - PENALTY

The contract will be terminated by all rights, without formality and without delay, in the event of non-performance by the Client of any of his/her obligations or inappropriate behaviour likely to disturb other residents in the building. The Client must immediately leave the premises without being entitled to a refund of the reservation price. In the event of failure to comply, the Client will automatically be liable to pay an occupancy indemnity fee of 2.5 times the daily price of the reservation for each day started in the accommodation. If necessary, the Client may be evicted with the assistance of the police. As a penalty, the amount of the security deposit will automatically be forfeited to LIVINPARIS, without prejudice to any damages or interests that may be due in addition. Upon termination of the contract and takeover of the premises by LIVINPARIS, the Client shall be deemed to have handed over to LIVINPARIS any goods which may still be on the premises. If the goods need to be removed and placed in a skip, this will be done at the sole expense of the Client, who commits to pay the price of the removal at the first request of LIVINPARIS, in addition to an occupancy fee of 2.5 times the daily price of the reservation, until the date of removal. If necessary, LIVINPARIS may advance the costs.

 

Article 11 – APPLICABLE LAW – FINAL CLAUSES

French law will be applied. If the Client wishes to change any of the provisions of these General Terms and Conditions, he/she must mention these specific conditions in the contract and obtain the agreement of LIVINPARIS. If any provision of these General Terms and Conditions be deemed illegal, invalid or unenforceable for any reason, then that provision shall be deemed not to be a part of these General Terms and Conditions and shall not affect the validity and enforceability of any remain.